Shipping
Manage your shipping settings and options.
Overview
Shipping settings live at Settings > Shipping in your admin dashboard. This is where you decide what — if anything — you charge customers for delivery, and whether you offer an in-store pickup option.
For information on how to fulfill orders, add tracking numbers, and communicate shipment details to customers, see Orders.
Photo: Screenshot of the Shipping Settings page showing the shipping type selector and in-store pickup toggle.
Shipping Methods
You can choose from three shipping models:
Free Shipping
All orders ship at no charge to the customer. Shipping will show as Free in the order summary at checkout.
Use this if shipping is already built into your product prices, or if you simply want to offer free shipping to everyone.
Flat Rate
Every order is charged a fixed shipping fee, regardless of order size or weight. You set the rate (e.g., 5.99).
Use this if your orders are fairly consistent in size and your actual shipping costs don't vary much.
Flat Rate with Free Shipping Threshold
Same as flat rate — but if a customer's order subtotal reaches a threshold you define (e.g., $50.00), shipping becomes free automatically.
This is a great way to encourage larger orders. The threshold is applied to the order subtotal (before tax and discounts).
Example: Flat rate $6.00, free shipping threshold $50.00. A $45 order pays $6 shipping. A $52 order ships free.
Shipping rates are entered in dollars (e.g.,
5.99). Always enter your rate as a standard dollar amount.
In-Store Pickup
If you have a physical location, you can enable In-Store Pickup to let customers choose between shipping and picking up their order in person. When this toggle is on, a "Ship to address" / "In-store pickup" selector appears during checkout.
Pickup orders carry no shipping charge.
SimplePress does not send pickup-specific instructions to customers. Communicate pickup logistics via your order confirmation, storefront content, or directly with the customer.
Photo: Screenshot of the in-store pickup toggle in Shipping Settings.
What Customers See at Checkout
Customers see an order summary that breaks down:
- Subtotal
- Discount (if a coupon was applied)
- Shipping (Free / $X.XX / "In-store pickup (free)")
- Estimated Total
Tax and the confirmed total are finalized on the Stripe Checkout page — the storefront shows estimates up until that point.
Photo: Screenshot of the storefront checkout order summary showing the shipping line.
Cannot
- Set per-product or per-variant shipping rates
- Configure rates by region, zone, or destination country
- Use carrier-calculated rates (e.g., live USPS or UPS quotes)
- Set a weight-based rate